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How det365 Handles Your Personal Information

Your privacy is a straightforward commitment from us. When you open an account and use payments like bKash, Nagad, or Rocket, we collect only what we need to run your account and keep it secure.

Account Data ProtectionSecure Payment ProcessingbKash, Nagad, Rocket PrivacyYour Right to Access DataBangladesh Region Compliance
det365 How det365 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of what we hold at any time.

Cookie Use

We use session cookies to keep you logged in and analytical cookies to understand how pages load on mobile. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected with a password and OTP verification on login. Withdrawal requests go through an additional identity check before any funds move to your bKash or Nagad wallet.

Data Access Requests

You have the right to request a copy of your personal data or ask us to correct inaccurate records. Submit the request via live chat or email and our team will process it directly.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send your data access or deletion request directly to our support team. We aim to respond within a reasonable timeframe and confirm every request by return email.
Live Chat Open the live chat from your account dashboard to ask about your stored data, request corrections, or flag a privacy concern in real time with our support team.
Account Settings Manage your communication preferences, update personal details, and review your stored profile directly from the Settings section of your det365 account.

Your Privacy Questions Answered

Here are the questions we hear most often about how det365 handles your personal information, your account data, and your rights as someone using the platform from Bangladesh.

We collect your name, email address, phone number, and the payment identifiers linked to your bKash, Nagad, or Rocket account. Device and session data is also logged to keep your account secure.

We share data only with payment processors like bKash and Nagad to complete your transactions. We do not sell your personal information or share it with advertisers or unrelated third parties.

Send your request through live chat from your account dashboard or by email to our support team. We will confirm receipt and provide your data summary within a reasonable processing period.

Yes. Submit a deletion request via email or live chat. We will process it in line with our retention obligations. Some records may be kept for a required period after account closure before full deletion.

Payment details like your bKash or Nagad identifiers are passed only to the relevant payment processor over encrypted connections. We do not store full wallet credentials on our servers.

Access and the full scope of this policy depend on your local law and eligible regions. Check whether using det365 is permitted under Bangladesh regulations before creating or continuing to use your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.